Why is personal information collected?
To provide our finest customer service to our guests, your personal information is collected to make your reservation, provide the services you requested, ensure we meet your needs while you are with us, and/or allow us to contact you if needed.
Our guest's personal information provided will be used to send you newsletters regarding promotions or to inform you about the latest offers or other information that may be of interest to you.
If you do not wish to receive information from Aquanaut Dive Club, please, unsubscribe to our newsletter or send an e-mail to: email@example.com.
How do we store your personal information?
Your personal information is stored, used under local laws, and may be accessed by the courts, law enforcement, and national security authorities with or without notice to you.
In our Diving Center:
Aquanaut Dive Club stores all personal information on a secure server or filing cabinet. We ensure that only designated individuals have access to this information. Your personal information is used to create a guest profile that is stored in our systems. Such profile information may include the guest's name, address, phone number, a copy of the passport information page, and e-mail address. The guest profile may also include certain information regarding your service preferences.
In our marketing databases:
Here at Aquanaut Dive Club, we maintain databases of guest information, which are used for marketing, promotional, and research purposes.
How your personal information is collected?
During your activity, we record this information to comply with financial reporting requirements, including those imposed by auditors and government regulators.
We may also collect certain information as required by local laws (e.g. passport number). Information particular to your activity and place of stay may also be stored (i.e. health issues, payment difficulties, special requests, service issues).
In addition, we may retain the content of any document (including comment cards, electronic documents, such as e-mails, and other similar forms of communication) that you send us before, during, or after the activity.